Archive for August, 2009

A Few Words From Alan Mullaly

Saturday, August 29th, 2009

In my last post, I provided a recap on the recent Biz Week Web cast – featuring Marshall Goldsmith and a surprise guest – Alan Mullaly.

I haven’t read much or heard much about Alan Mullaly – I just know him as one of 3 auto maker CEOs who was roundly criticized for flying corporate Jets to Capitol Hill, during a period when many in their companies where loosing their jobs, or taking pay-cuts. Truth be told, not many CEOs of Fortune 50 companies stopped using their private jets, fewer still sold them outright, but I digress…

Mr. Mullaly was introduced as a great leader with great attributes. The moderator teed things up by asking Alan to provide some leadership insights for listeners and explain how he stays positive, in a difficult financial environment. He could easily have basked in the accolades and reinforced the comments which Marshall had made earlier. Instead – he spent the first 5 minutes providing a brief overview of his career and thanking Ford’s employees, dealers, biz partners e.t.c, for helping the company through a very difficult period.  He then explained certain elements of his management philosophy.

“It’s important to include everybody – it’s got to be okay to share your issues/challenges –with others. That way, everybody can help. Leaders need to unleash all the energy of their organizations – to help others. Figure out how to help – which helps keep one from getting isolated, and helps the entire team move forward”. As leaders, we must always lead by example, ask the right questions, clarify what we’re about, what’s our compelling vision, what areas need special attention.

Alan  drives shared accountability through a rigorous, “very disciplined review process which we run through weekly meetings”. He provided 5 key attitudinal or behavioural traits which every one attending these meetings, must espouse.

  1. Always, use facts & data.
  2. Always come to the meetings with a “can do” , “find a way” attitude.
  3. Seek to understand, before you seek to be understood.
  4. Meeting attendees must respect and appreciate one another – and listen to each other.
  5. Have fun – try to enjoy the journey of what we’re all about

Sometimes, when senior level executives speak, we feel as if we’ve heard it all before and they’re just repeating a party line. Surely there must be more to being a great, effective, leader than all this “stuff”.  “Sometimes you need to play politics”,  “It’s about who you know, not what you know”, “You’ve got to be tough with others”. “People only follow you if they fear you”. I’m sure you’ve all heard some of these assertions before – I won’t try to dispute them here, there are many path’s to success – as a leader. It’s just gratifying to note that some great leaders believe in the principles which Alan shared during the Web cast….

Servant Leader…

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Webcast With Marshall Goldsmith – recap

Saturday, August 29th, 2009

A few weeks ago, I mentioned that Biz Week was hosting a special Web cast with noted Executive Coach – Marshall Goldsmith - whose been named, one of the 50 great thinkers and leaders who have influenced the field of management over the past 80 years. 

I listened in on the webcast – and, as promised, here’s my recap and key takeaways.

First, some context – one of the key objectives for the web cast was to provide listeners with some tangible insights on how to effectively respond to the current economic downturn and prosper, even in an environment when many are disillusioned, uncertain or even, scared. Here are a few quick points which Marshall outlined and reiterated.

I.       Life is constantly changing.

II.       Don’t fixate on the present situation, the present challenges.

III.       Life isn’t fair, don’t dwell on issues, deal with them.

IV.        Ask yourself - How can I make the best of today?

V.        Stay Upbeat – things will happen in this rapidly changing world.

Marshall gave the example of Alan Mulally – CEO of Ford, who has been dealt tough hands, first at Boeing Commercial (during the 9-11 period) and now at Ford, which is facing tough challenges during the current economic upheaval. Marshall mentioned that Alan remains upbeat, he is positive, he has fun, he’s enjoying his life.  He’s very positive and he’s not stressed out, and that attitude, permeates across his organization. 

Marshall then told a story about how he attended a recent lunch with Alan and a few friends – and he was actually selling ford vehicles to his friends, during lunch. (he sold 3 of them, using  nothing but word of mouth and Ford Brochures).

Marshall went on to point out a few reasons why, he believes Alan is very successful, as a leader. He is incredibly disciplined, always focuses on what he can do and provides great process management.

We can all learn from his attitude. The reality is that life is always changing for all of us. We can fixate on the negative or we can say “here’s where things are today – let’s deal with it”.

Earlier, Marshall mentioned that he coached Alan for a period of time, while he was at Boeing , and even then, he was a great people manager.  Towards the end of the webcast, Alan Mullaly made a surprise appearance on the call. I have to believe that this wasn’t staged, because the moderator sounded genuinely surprised. I’ll discuss what I learnt from Alan’s commentary – in my next post.

Servant Leader…..

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Chelsea Vs. Seattle Sounders

Saturday, August 29th, 2009

A friend invited me to watch a Sounders Game, last week. For those of you who don’t know – the Seattle Sounders are a soccer team, playing in the U.S, Professional Soccer League –  MLS. It was a great event, we lost the match – but the atmosphere was great.

As I watched the game, I remembered a conversation I’d had with another friend -  who recently watched the Sounders take on one of the worlds best teams – Chelsea FC, of the English Premiership, in a friendly match. He talked about how Chelsea dominated the match with creative attacks and disciplined defence. Spraying passes effortlessly and making the game look more like a practice session. I heard similar feedback about another friendly, against FC Barcelona.

If you’re a die hard Sounders fan, you may disagree with this assessment – I wasn’t there, so I can’t judge. However, I’ve played and watched football (or Soccer), for most of my life and I’m quite knowledgeable about the worlds best leagues, and players.

As I listened to my friend go on and on about how well Chelsea played and how fit and strong -they looked, I asked him a question. Do you think any of our Seattle Sounder players could play for Chelsea? Are they good enough, and if not – why not?

I’d like to throw this out as an exercise to all you Leaders & soccer lovers out there.

  1. What’s the key difference between both Football Clubs?
  2. Why do you think the Chelsea players – played so much better than their counterparts, in the Sounders
  3. Could a key player from Sounders FC, become a key player in Chelsea FC? What would it take for that to happen?

Now, think of Chelsea as a Fortune 50 Company – (such as Coca-cola, Procter & Gamble or Microsoft). The Sounders could be a much smaller, mid-tier Fortune 10,000 team.

  1. What would be the key differences between both organizations?
  2. What do you think would be the key differences between leaders in both organizations?
  3. Do you think a leader from Sounders Inc could be succesful in Chelsea Inc? if not – why not?

Pls feel free to respond to my questions through comments on this blog post, or you could email me directly at leaders@theleadershipjournal.com

Servant Leader

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Remembering Judy Elder

Sunday, August 16th, 2009
Judy Elder

Judy Elder

Earlier today, for some reason, I found myself thinking about Judy Elder. She was the GM, Consumer Products Division at Microsoft Canada, back in March ‘02. I probably have the  unfortunate distinction of being the last person she ever interviewed for a position at MSN Canada, she passed away on March 28th ‘02, at the age of 47. 

In addition to her role in the Consumer Products Division, Judy was also responsible for the Canadian retail and consumer marketing of all of Microsoft’s software, hardware tools and Xbox. She came to Microsoft Canada from IBM Canada, where she served as Vice-President, Communications and simultaneously held the position of Director of Integrated Marketing Communications for IBM North America. Prior to joining IBM Canada, Ms. Elder spent almost 18 years with Oglivy and Mather Advertising where she rose steadily through the ranks, culminating in a six-year term as President of Ogilvy One, Ogilvy and Mather’s direct and interactive marketing company. She also served as the Chair of the Canadian Marketing Association.

 Although I didn’t know Judy Elder personally, I remember being struck by her warmth and her smile. She had a way of making you feel at ease, even whilst asking tough, penetrating questions. I got the job, and during my first week – I ended up attending a memorial ceremony for Judy. The event was so well attended, and so moving, that I resolved to find out more about her. In doing so, I came across a speech she delivered to a Women’s Television Network series, organized by the Toronto Board of Trade. The speech was delivered just a few weeks before she died.  It was called “Mothers, Fathers, Men, Ambition: The people and values that motivate and shape women’s success”. The speech was so inspiring that it motivated top Canadian corporations to fund the Judy Project, a leadership forum for executive women at the University of Toronto’s Joseph L. Rotman School of Management. (Those who think words can’t have a lasting impact, – should think again).

It is that Speech which I remembered – this morning, as I prepared to write a motivational email to one of my mentees. Although this speech targets women, we can all benefit from Judy’s assertions about Life, Loved Ones &  Ambition. In Jan ’05, 3 years after she passed away,  Judy Elder was amongst the first 12 people in Canada to be inducted into the Marketing Hall of Legends, along with great Canadian entrepreneurs who created iconic brands such as Roots, Tim Horton’s, President’s Choice and Cirque du Soleil. I’m honored to have met this woman, even for only an hour – and I encourage you all to read her speech – and send me your comments.

(If for some reason, you can’t access the pdf links in this blog post – you may need to download Adobe Reader 9  It’s free – and you’re not compelled to change your search tool bar, you can simply uncheck the box): Link to Download.

Servant Leader….

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A Word About The Leadership Journal……..

Saturday, August 15th, 2009

Hi there, as some of you may know – this journal exists to provide useful, tangible information on Leadership trends, for a global audience, around the world. We will strive to post our write-ups, on a bi-weekly bases, primarily on Saturday’s or Sundays. So, those of you who have RSS feeds, can look out for new write-ups, every couple of weeks.

We’re hopeful that you will be able to apply some of our suggestions during your work week, and share your insights and learnings with us, through comments on our blog posts or emails to leaders@theleadershipjournal.com.

Cheers,

Servant Leader

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Situational Leadership Revolves Around Specific Tasks!

Saturday, August 15th, 2009

By now you’re probably tired of hearing about Situational Leadership. In two of my previous posts – I first discussed the theory behind Situational Leadership, and followed up with a more in-depth overview of how Blanchard and Hersey, characterize Situational Leaders At the time, I felt like I’d delivered a pretty good write-up on the subject. Then, I had a discussion with a colleague who, for many years, actually taught the concepts of Situational Leadership – to Managers & aspiring Leaders.  He positioned Situational Leadership as a more task or project based leadership trait.

In simple terms – the Situation revolves around a specific initiative,  perhaps a key project or key deliverable. The leader is required to work with specific team members – (normally direct reports or colleagues), to accomplish specific goals. Every Situational Leader would be required to do two things early on:

First, determine the relative level of development, of each direct report or colleague. (D1, D2, D3 or D4)

Next, decide which leadership style to utilize with the direct report, in order to help the individual exceed the set goals for the specific project.  

For those of you who read my earlier post, this concept is probably not new to you. However – the important nuance which I probably didn’t specify earlier, is that Situational Leadership is primarily positioned as a task specific Leadership Development Process – and not a General Leadership Style. That said, if you internalize the concepts and use them regularly, then Directing, Supporting Delegating and Coaching, become second nature to you.

 

 As you meet and work with different individuals on an ongoing basis, you should constantly look for opportunities to move others from D1 to D4. You should also look for opportunities to use others as Situational Leaders, for yourself.

 

In so doing, you will continue to improve as a Leader – and you may even find that your day to day tasks, are that much more meaningful.

 

Servant Leader…

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08/25: Leadership Webcast With Marshall Goldsmith

Saturday, August 15th, 2009

First, I’d like to thank our growing readership base – for taking time to send us emails and comment on our write-ups. Your feedback, commentary and constructive criticism are invaluable, as we strive to make the Leadership Journal an even more effective leadership resource, for you all.

A few people have asked me to recommend leadership resources - such as books, videos and different types of publications. We will strive to alert you all whenever we come across any Leadership Events which you may find useful.

One great resource for general business reading is Business Week - I subscribe to this publication and recently I’ve started commenting on some articles. It’s a great resource general management and leadership insights. On Aug 25th, Business Week and the American Management Association (AMA) are hosting a complimentary leadership webcast with Marshall Goldsmith, Ph.D, a well known executive coach and New York Times bestselling author. The event will be held on August 25th, at 12:00 – 1:00 p.m. EST. I haven’t watched a webcast like this, before - however, I’m sure it will provide interesting information – and it’s free.

You can register for this complimentary webcast, click here

For those of you who can’t participate in this event – no worries, I’ll provide a concise recap of the webcast, in a future blog post. 

Servant Leader…. 

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